ImageSoft is publishing a new TrueSign release on Friday, March 25, 2022. Please be advised that the system will be temporarily unavailable from 01:00 AM – 01:15 AM EST on March 25, 2022.

Breaking Changes


No breaking API changes will be implemented with this release. Your current scripts/integrations will be fully functional for the features they were built for.

New Features

Dates And Times In Signatures

New in this release, you can now set up your signatures to automatically contain the Date and Time at which you signed. To add the date or time to your signature, open the signature editor. You will now see new options on the toolbar to add the Date or Time in various formats.

Once you have added the Date or Time to your signature, it will appear whenever you apply the signature to a document.

Low Envelope Reminders

As a part of this release we have added the ability for TrueSign Admins to set Low Envelope Reminders for themselves. These allow you to automatically be notified on a daily or weekly basis if your envelopes are below your configured low envelope threshold. To set up these reminders go to Admin > TrueSign Account and click the Notifications button.

From the menu that appears, you can configure when you would like to receive these reminders. (Please note that these reminders will go out to all admins on your TrueSign account)


General Improvements
  • Added tabbing support for Envelope Forwarding dialogs.
  • Minor improvements to timestamps in Envelope Summary Certificates
  • TrueSign now prevents single quotes from being added in a user’s email address when inviting new users or bulk uploading users
  • API backend improvements
  • Backend memory optimization updates

API Updates


No API changes will be implemented with this release.

Known Issues

Mobile Annotation Edit Bar

The Annotation Edit bar, which appears when selecting an annotation, is not present on mobile browsers.

Free Text Annotations

Free text annotations become read-only if the user clicks inside of the text box.

Signing Interface Text Search

Searching for text in the signing interface will only highlight the first instance of some words.

Annotation Selection

Annotations can be selected by clicking slightly above them.

Have questions about this release?

If you have any questions about this release, please reach out to our support team: